Warwickshire residents are warned to beware of a ‘new’ phone scam.

A Rugby area couple reported receiving a phone call from someone falsely claiming to work for BT. The caller informed the couple that unfortunately, their direct debit payment for their phone hadn’t gone through.

They confirmed the victims name/address etc and asked who they banked with. They then informed them that their bank would call them back in 15 mins to discuss.

The “Bank” (the fraudsters) then called back and tried unsuccessfully to obtain security question and other bank details from them.

• Make a scam/rogue trader complaint to Trading Standards via Citizens Advice Consumer Service on 03454 040506.
• Visit the Warwickshire Trading Standards Website Facebook Twitter for more information
• Sign up to scam alerts at http://www.warwickshire.gov.uk/scams

Don’t Forget
Complete the new 2016 Cyber Crime survey, so we can see the full scope of Cyber Crime in Warwickshire, and across West Mercia and the West Midlands – https://www.surveymonkey.co.uk/r/RegionalCyber16

For more information about our work, please visit www.safeinwarwickshire.com/cybercrime

Cyber Aware is a cross-government campaign, funded by the National Cyber Security Programme. They aim to measurably and significantly improve the online safety behaviour and confidence of consumers and small businesses (SMEs).

Get Safe Online is the UK’s leading source of factual and easy-to-understand information on online safety. Their website offers advice on how you can protect yourself, your computers and devices, and your business against the likes of fraud, identity theft, viruses and other potential online problems.