Beware of bogus phone calls from fraudsters claiming to work for Sky or other service providers.

One Warwickshire resident received an unexpected phone call from someone who claimed they were calling from Sky. The caller said the householder had made an over-payment on their Sky account and was phoning to return the money. He then asked for the householder’s bank account /card details! The householder had not been a Sky customer for five years!

The fraudster was described as being very persistent and phoned several times.

NEVER provide any personal or financial information to cold callers! If a genuine service/utility provider contacts you about a service you are receiving, they will already possess you bank details, you won’t need to provide them again. If you are at all unsure whether a phone call is genuine or not, put the phone down and phone the trader back on a publicly listed telephone number.

• Make a scam/rogue trader complaint to Trading Standards via Citizens Advice Consumer Service on 03454 040506.
• Warwickshire Trading Standards Website Facebook Twitter
• Sign up to scam alerts at www.warwickshire.gov.uk/scams
• Avoid rogue traders. Use Warwickshire Trading Standards No Rogue Traders Here approved trader scheme

For more information on our work, visit https://safeinwarwickshire.com/cybercrime/

Get Safe Online is the UK’s leading source of factual and easy-to-understand information on online safety. Their website offers advice on how you can protect yourself, your computers and devices, and your business against the likes of fraud, identity theft, viruses and other potential online problems.

If you would like support as a result of becoming a victim of any crime, contact Victim Support on 01926 682 693.