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Social media ‘free trial’ scams

Consumers are again falling victim to ‘free-trial’ scams appearing on popular social media platforms. The scam advertisements offer free-trials of a range of products including face creams. The consumer is asked to pay for postage and packaging with a debit card or credit card but buried in the small print is often (but not always) an agreement to subscribe to a monthly deliver, sometimes costing over £100. Consumers only realise what they have done when money begins to leave their accounts. These traders are often based outside the UK.

Consumers are advised to be very wary of free trial P&P deals and speak to their bank as soon as possible if an unexpected transaction occurs.

More advice on subscription traps

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