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Cyber Crime

For dedicated information, advice and links to support and reporting services if you are affected by cyber crime, please visit our companion site Cyber Safe Warwickshire.

What is Cyber Crime?

Cyber crime is defined by police as the use of any computer network for crime. The Home Office and SOCA-led cyber threat reduction board (TRB) use a three-fold categorisation, dividing cyber crime into:

  • “Pure” online crimes, where a digital system is the target as well as the means of the attack. These include attacks on computer systems to disrupt IT infrastructure, and stealing data over a network using malware (the purpose of the data theft is usually to enable further crime);
  • “Existing” crimes, that have been transformed in scale or form by their use of the internet. The growth of the internet has allowed these crimes to be carried out on an industrial scale; and
  • Use of the internet to facilitate drug dealing, people smuggling and many other ‘traditional’ types of crime.

In order to address a priority of both the Police and Crime Commissioner and the Safer Warwickshire Partnership Board to reduce cyber crime, two Cyber Crime Advisors were recruited to Warwickshire County Council using funding from the Office of the Police and Crime Commissioner in April 2016.

E-Learning Modules

To access our e-learning modules, please visit

WFW MR052 Cyber Crime and Cyber Security

This e-learning encourages users to become more aware of the risks which occur online. With Cyber Crime now the biggest crime in the UK, it is important to be aware of how we can all reduce our risk in our personal lives. Completing this module will give you an understanding of what Cyber Crime is, the multitude of risks experienced online, and information on how to minimise these in your personal life. In addition to this, advice and support resources will be signposted to throughout.

For more information on how to access this e-learning, please visit

Warwickshire Cyber Crime Survey 2017


Last year, a new cyber crime survey  was being co-ordinated by the Warwickshire Insight Service and asked people to share their experiences of online crime through a series of questions.

This  survey sought to examine how the picture has changed across Warwickshire over the past 12 months and whether residents are more aware of the dangers that can be posed online and the things that they are able to do to minimise these risks.

The survey also ran across West Mercia, West Midlands and Staffordshire policing areas which will allow us to assess the scale of the problem across a wider region.

The headline analysis of the Warwickshire results can be found here.

Survey 2017

The key findings from the survey suggested that:

  • At least £8.8 million has been lost by Warwickshire adults as a result of cyber crime.
  • There have been nearly 15,000 successful phishing scams in the last 12 months.
  • 9,900 residents have been victim of identity fraud.
  • 30,000 have fallen victim to a virus or malware based attack.
  • There have been over 6,000 online hate crimes.
  • 5,500 have been a victim of an online romance scam.
  • 12% of residents are not confident that they know how to protect themselves online.
  • 59% feel at risk online.

Cyber Crime Advisor Posts

Two Cyber Crime Advisors were recruited to Warwickshire County Council using funding from the Office of the Police and Crime Commissioner.

In October 2015, online crimes were added to the National Statistics Office’s Crime Rate. This inclusion to their data led to a doubling in the national crime rate. As the rates of cyber crime increases and expands into new territories, it is becoming increasingly apparent that there is a necessity for the public to become more aware of such crimes. This is particularly essential when regarding the more vulnerable groups, whether the younger or older residents, as well as those who are currently less confident with online activities.

The Cyber Crime Advisors will be responsible for delivering the Warwickshire Cyber Crime Action Plan on behalf of Warwickshire community safety partners. Their work will be countywide, with a focus on delivering initiatives to prevent and reduce risk of harm from cyber crimes to individuals. By mapping the scope of the issues across Warwickshire, the advisors will be able to establish the key messages for various groups of residents, in order to successfully raise the awareness of cyber crime. Some initiatives to achieve these goals include the training of  Victim Support Cyber Champions, who will be able to offer practical as well as emotional support to any victim of Cyber Crime.The means by which incidents are monitored will also be evaluated with the use of a performance tracking dashboard being a key consideration for this. Future plans will focus on a youth engagement scheme to address the online safety issues affecting young people in Warwickshire. In initiating these ventures, in conjunction with other projects, advice can be given to the public to reduce their risk of becoming victims of cyber crime, and to stay safe while online, thanks to the funding of the PCC for these posts.

For more information about cyber crime take a look at Cyber Aware and to find out more about the work taking place in Warwickshire email the Cyber Crime Advisors on: 

For dedicated information, advice and links to support and reporting services if you are affected by cyber crime, please visit our companion site Cyber Safe Warwickshire.

Cyber Crime Reporting

The non-emergency Police number (101) can be used to report certain types of online crimes (bullying, harassment, hate crime, revenge porn, stalking), or if there is a threat of physical harm.

Action Fraud should be contacted for any fraud or scam an individual falls victim to.

Warwickshire Trading Standards can be contacted for any consumer related cyber crime.


True Vision can be contacted to report Hate Crime – though it is also important to report any such crime to the Police.

Useful Resources

Get Safe Online is the UK’s leading source of factual and easy-to-understand information on online safety. Their website offers advice on how you can protect yourself, your computers and devices, and your business against the likes of fraud, identity theft, viruses and other potential online problems.

ThinkUKnow offers tailored advice to children ages 5 and over. They also host dedicated pages for parents/carers and teachers to get information they may need to engage with children, and offers advice if you are concerned about a child.

AgeUK offer advice to older people about online safety, particularly focussing on consumer advice to stay safe when shopping online, holiday fraud, and other scams which are targeted to older individuals. The site also contains general information about how to stay safe online.

Support If You Are Affected By Cyber Crime

Victim Support offers support for victims of any crime, including Cyber Crime.

You&Co is Victim Support’s youth programme where young people can seek help and advice on all crime related issues.

The Revenge Porn Helpline gives advice for revenge porn victims. It is also important to report Revenge Porn to the Police.

The National Stalking Helpline offers advice and support for stalking victims.

Warwickshire CSE Something’s Not Right is Warwickshire’s campaign to raise awareness of child sexual exploitation. The campaign has been developed by Warwickshire’s multi-agency sexual exploitation team; for more information on who is involved click here.

Warwickshire Cyber Scam Updates

With Cyber Crime, it is highly important to keep up to date with the latest scams. This monthly update highlights the biggest online safety concerns affecting Warwickshire residents.

Cyber Scam Update June 2017 (pdf, 437 Kb)
Cyber Scam Update May 2017 (pdf, 451 Kb)

Cyber Scam Update April 2017 (pdf, 452 Kb)
Cyber Scam Update March 2017 (pdf, 419 Kb)
Cyber Scam Update February 2017 (pdf, 385 Kb)
Cyber Scam Update January 2017 (pdf, 389 Kb)
Cyber Scam Update December 2016 (pdf, 460 Kb)
Cyber Scam Update November 2016 (pdf, 399 Kb)
Cyber Scam Update October 2016 (pdf, 407 Kb)
Cyber Scam Update September 2016 (pdf, 442 Kb)
Cyber Scam Update August 2016 (pdf, 532 Kb)

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